Wellbeing Offer

Looking after the NHS workforce

The NHS recognise that frontline primary care colleagues, both clinical and non-clinical, are continuing to work hard caring for their patients. This page lists available health and wellbeing offer to health and social care staff

Below are links to health and wellbeing support available to colleagues working in health and care. This is offered in addition to support available directly through employers. 

NHS England » Health and wellbeing programmes key programmes that are in place to assist organisations to develop culture of wellbeing, in which their workforce feel supported and well at work

Looking After You Too Individual wellbeing and resilience coaching

Looking After Your Career Coaching to support career fulfilment

Looking After You Too (BAME) Individual wellbeing and resilience coaching available to diverse ethnic colleagues across the NHS

Mental Health and Wellbeing Hubs Clinical assessment and triage service

Staff Support Helpline Telephone support including confidential listening and signposting

Staff Bereavement Helpline  Telephone support around bereavement

Wellbeing Apps Free access to  apps that support wellbeing and mental health

Money Helper Service Financial support – dedicated support line for NHS staff

Digital Weight Management Access to a 12 week weight management plan

Live Well Support resources around getting help for addiction, gambling and substance misuse

Relate- offers support around issues affecting relationships

Would you like to be Mental Health First Aid trained?
BSol Training Hub have supported primary staff to become Mental Health First Aid Champions/ MHFAiders.
We continue to seek interest from staff across all areas of  Birmingham and Solihull GP practices who are working in a variety of roles, both clinical and non-clinical. Full training will be provided.
The purpose of the role of the MHFA Champion is:
  • To have the knowledge and confidence to provide Mental Health First Aid for the most common mental health issues and to provide support and sign-posting to individuals who need it
  • Have an understanding of how to help the organisation to build a mentally healthy workplace, challenge stigma and support positive wellbeing
Following the training, which is fully funded by BSol Training Hub, you will receive:
  • A certificate of attendance to say that you are a MHFA Champion
  • A manual to refer to whenever you need it
  • A quick reference card for the Mental Health First Aid action plan
  • A workbook including a helpful toolkit to support your own mental health
  • Access to BSol MHFA WhatsApp group for additional support
  • Access to continued training and networking opportunities with other MHFAiders across BSol
Please contact the BSol Training Hub team, if you would like to express interest in MHFA training or for more information- bsol.traininghub@nhs.net

NHS health and wellbeing framework animation

Evidence suggests there are 5 steps you can take to improve your mental health and wellbeing. Trying these things could help you feel more positive and able to get the most out of life.
Connect with other people
Be physically active
Learn new skills
Give to others
Pay attention to the present moment (mindfulness)
Find out more about each step  via the link below:

In addition to support for staff through their employing organisation, there are options available for accessing counselling support for those who do not want to use an employer-based service.

Citizens Advice Birmingham is on hand to provide dedicated, confidential advice to staff. This could include direct access to an adviser for an initial diagnostic review, triage and advice, with follow up appointments available either in person or over the phone. Areas included are:

  • Welfare benefits
  • Housing
  • Employment
  • Relationships
  • Consumer
  • Money advice
  • Referrals to specialist services such as debt or benefits casework
  • Referrals to partner services such as employment advice services or with solicitors
  • Income maximisation and budgeting support

Accessing the service:

Call: 07851 245004 or email: t.cooper@bcabs.org.uk

Quote ‘COL support for staff – BSol’ and if colleagues feel comfortable to, they should give a brief overview of what they may require support with, along with their contact details. Please note this service currently operates Monday to Friday between 9.30am and 4.30pm.

NHS staff have been given free access to a number of wellbeing apps to support with their mental health and wellbeing.  Click each link below for more information, including how to access support and when this free offer expires.


The Stay Alive app is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis.

BrightSkyBright Sky

Bright Sky is a free to download, confidential mobile app providing support and information for anyone who may be in an abusive relationship or those concerned about someone they know.

WorkLife Central

The WorkLife Central programme consists of a curated collection of expertise, information and inspiration available through video, live event and written format, covering five principal topic areas – Careers, Families, Inclusion, Wellbeing and Workplace.


Headspace is a science-backed app in mindfulness and meditation, providing unique tools and resources to help reduce stress, build resilience, and aid better sleep.


Unmind is a mental health platform that empowers staff to proactively improve their mental wellbeing.

Zero Suicide Alliance

Zero Suicide Alliance provides you with a range of free online learning sessions that provide you with a better understanding of the signs to look out for and the skills required to approach someone who is struggling, whether that be through social isolation or suicidal thoughts.