PCSP is targeted at staff who develop and/or update care and support plans with patients. Getting personalised care and support planning right is essential for people to gain more choice and control over their life and the support they are receiving to manage their health
This trainer-led, interactive session will cover:
• Benefits of PCSP and the key elements
• High quality vs sub-optimal conversations
• Quality standards and distorted perceptions
• Conversation frameworks with structured stages
• Developing personalised outcomes
• Challenges of goal setting
• Application to practice
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