Employment Type
Full-time
Job Location
Working Hours
Monday-Friday 37.5hours
Base Salary
£17.70 Per hour
Date posted
24 February 2026
Valid through
9 March 2026
Position title
Governance Officer (Closing Date: 09.03.26)
Description

The Governance officer will support the Quality and Governance Manager with all administrative tasks and
activities related to all aspects of Governance for SHP.

 

Responsibilities
  •  Supporting the Quality and Governance Manager in identifying, mitigating, managing and monitoring
    risk and performance issues.
  •  Supporting the Quality and Governance manager in the review and implementation of processes and
    policies that support good governance structures.
  •  Supporting the Quality and Governance Manager in liaising with internal and external stakeholders
    when required.
  •  Supporting the Quality and Governance Manager to maintain clear oversight and effective audit trail
    of all SEA/incidents.
    Governance Support
  •  Ensure the Quality and Governance folder on S drive and Teams is updated and any necessary
    updates are shared with all staff via Teamnet.
  •  Maintain and update the policy register. Ensuring all policies are reviewed and updated as
    necessary. Contacting relevant colleagues when updates are overdue.
  •  Support the Quality and Governance Manager in the monitoring and reviewing of the SHP corporate
    risk register, ensuring the register is updated and presented to the board quarterly.
  •  Lead on all aspects of SEA investigation and management.
  •  Annually, audit the significant events/incidents SHP have recorded to monitor trends and identify if
    SEAs have reduced and patient experience and quality has improved.
  •  Liaising with PSMs in the production of team risk registers, and supporting their escalation into the
    corporate risk register
  •  Support the Quality and Governance manager (and SHP overall) to ensure compliance with Health
    and Social Care Act 2008 (Regulated Activities) Regulations 2014
  •  Annually, audit the significant event process to ensure compliance with the policy.
  •  Annually, audit the complaints process to ensure compliance with the policy.
  •  Assist in communicating shared learning from complaints/SEA/Patient feedback
  •  Support the completion of the annual Data Protection and Security Toolkit return.
  •  Support Health and Safety risk assessment processes that ensures that premises are safe and risks
    are mitigated, monitored and managed. (Including but not exclusively, IPC, fire and H&S)
  •  Ensure the business continuity plan is reviewed and updated to support SHP Operations manager to implement crisis management plans in the result of disruption to service.
  •  Liaising with the PSMs to ensure that all equipment is safe to use, calibrated and PAT tested as required and this information recorded contemporaneously
  • Liaising with the PSMs to ensure that all fire safety measures for all sites including alarm testing, fire
    warden training and cover, evacuation drills and contracts for fire equipment maintenance and staff
    training are in place.
  •  Carry out audits to ensure compliance with policies and procedures/health and safety on a regular
    basis. Including, but not exclusively: Death process, referrals, bloods monitoring, workflow.
  • Ensure that any SHP portable devices allocated to staff are tracked, audited, traceable and
    acceptable use policies are adhered to.
  •  Maintain IT asset register and support with signposting when colleagues have IT issues.
  •  Support with DPO queries for example, subject access requests, deceased patient queries.
  •  Adding/removing leavers/starters to teamnet
  •  Maintain and update a Contract list
  •  Support SHP in ensuring that information for patients and staff is relevant and updated
  •  Support SHP with internal and external communications eg newsletters, social media, website.
  •  Support SHP with new starter Governance induction
  •  Support the organisation with completing the K041B toolkit
  •  Arranging specific training as needed for eg IRIS, PCDC
  •  Any other duties that may arise appropriate to the role
Contacts

shp.hr@nhs.net